Management Pack for SAP

The Blue Medora VMware vRealize Operations Management Pack for SAP is an embedded adapter for vRealize Operations (vROps), collecting performance data from critical SAP resources within your SAP environment and making it available within the vRealize Operations user interface. Extending your SAP monitoring capabilities to vROps provides insight into the performance, capacity, and health of SAP workloads running on VMware—all in one unified interface.

How the Management Pack Collects Data

During each data collection cycle, the Management Pack connects to the SAP Control WebService Interface through the Central Instance Host to retrieve data for SAP resources. This collection process allows an SAP system to find other SAP systems, as the query reaches all other hosts known through the Central Instance Host.

Notable Features

The Management Pack for SAP harnesses powerful vRealize Operations features such as:

  • Nearly 3000 returned performance metrics for all SAP resource kinds
  • 4 exportable reports for SAP health and availability, KPIs, capacities, and properties
  • 14 SAP Instance Types: Gain detailed insights into the applications running in your SAP environment
  • Capacity & Health Awareness: Stay ahead of issues with vROps’ predictive analytics in SAP
  • Relationship Mapping: Instantly view relationships within SAP, to the VMware virtual layer, and out to your Oracle or SAP HANA databases

Release Notes

VersionRelease DateDescription
2.3.0.20180321.155955April 12, 2018
  • Updated for vROps 6.7 compatibility (For information about general vROps 6.7 impact on our management packs, see our 6.7 Support Knowledge Article.)

  • Changed default metrics shown on dashboards for VMware objects

  • Removed the following metrics from the SAP VM Report:
    • Memory Swap Out Rate Average
    • Memory Swap In Rate Average
    • Memory Usage Average
    • Storage Total Read Latency Average
    • Storage Total Write Latency Average
  • Incorporated the following changes from previous LA releases:
    • Prepended hostname to the name of instance resources

    • Added alerting for instance resources based on availability

    • Fixed an issue where relationships to VMs failed when there is a list of IPs, or when the cases of the letters in the VM name did not match between SAP and vCenter

    • Added "Search Domain" field to the data provider and management pack connection parameters.

6.2.10200005May 3, 2017
  • Addresses issues that caused collection to fail
6.2.10200002March 10, 2017
  • NEW: SAP Database Dashboard
  • NEW: Reports: SAP DB KPI, SAP Memory, SAP CPU, and SAP VM
  • Deprecated Landscape resource and SAP Landscape Overview dashboard; added support for setting up SAP Landscape manually
  • Added external relationships for SAP HANA and Oracle DB databases
  • Incorporated LA release that solved an issue preventing SAP Host data from being interrogated and vROps relationships from being leveraged
6.0.10101035September 23, 2016
  • Added support for True Visibility Suite licensing
  • Redefined all necessary attribute string-values as properties for better analytics engine performance
  • Properly connected SAP Host resources to the data requested from them
  • Fixed several issues with SAP Host and VMware Virtual Machine relationships
  • Fixed bugs with SAP Host metrics
  • Added more robust nil checking
  • Added more efficient Suite API calls by eliminating unnecessary calls
  • Added user-defined timeout interval for vROps API calls
  • Used host key from same method as used in discovery when checking for unrelated resources
  • Added additional logging
  • Added an advanced adapter instance parameter to filter hosts with powered off VMs
6.0.10101026February 5, 2016

Updated for performance and bug fixes:

  • Improved discovery of SAP Host resources
  • Fixed relationships between SAP Host and VMware Virtual Machines
6.0.10101020September 23, 2015Initial release for vRealize Operations 6.x

Known Issues/Limitations

The following known issues/limitations exist for the currently-released version of the Management Pack:

  • A Landscape container object must be set up in vROps manually, and super metrics must be imported, in order to make use of a SAP Landscape resource.

  • All hosts must be resolvable on the vROps system via DNS. For details, see: VMware KB article for remediation steps on a vApp.

  • For all metrics in the “Rollup Metrics” metric group of System and Host resources, note that metrics may not be calculated if descendants with those metrics are not present in your environment. This does not indicate an issue in your SAP environment; it simply means that it is not configured in such a way that the Management Pack can aggregate certain metrics.

    Example: A System resource will only calculate the average “Dialog Front End Net Time” when it has Dual Stack Instance or ABAP Instance children with the “Front End Net Time” metric.


See Also:

System Requirements (SAP)

Installing the Management Pack (SAP)